Q&A Topics
- Ordering & Shipping
- Payments & Invoices
- Product Advice (Choosing resin)
- Colouring & Pigments
- Moulds & Tools
- Troubleshooting & Defects
- Safety & Compliance
- Policies & Returns
- General
Ordering & Shipping
What are the customs and tax arrangements for shipping to Ireland?
- Please retain the official payment receipt or invoice provided by customs or the courier.
- Email us the document at in**@******ro.eu.
- We will cover the cost by refunding the taxed amount to you.
Payments & Invoices
Product Advice (Choosing resin)
Which epoxy resin should I choose based on my project’s size and thickness?
- For projects with any side over 100 cm and thickness over 5 cm:
Use EpoxyTable-Ten — suitable for deep castings (up to 10 cm), such as river tables and large volume pours. - For thickness between 2 cm and 5 cm:
Use EpoxyTable-Five — ideal for medium-sized castings and tabletops. - For thickness between 0.5 cm and 2 cm:
- If the surface length or width is over 100 cm:
Use EpoxyTable-Five — suitable for large surface coatings. - If both dimensions are under 100 cm:
Use Trasparente — a non-toxic, clear epoxy resin ideal for smaller castings and coatings.
- If the surface length or width is over 100 cm:
- For thin layers under 0.5 cm (not lower than 1.5 mm):
Use Art Pro — designed for thin applications such as artistic coatings, illustrations, and resin art. Do not apply below a minimum thickness of 1.5 mm.
What type of resin should I use for thin casting at 1 mm thickness?
We do not recommend casting layers thinner than 1.5 mm, as this may cause surface tension issues, formation of gaps, or improper curing due to insufficient heat generation. Epoxy resins require a certain volume to cure correctly, and at 1 mm thickness, the exothermic reaction may not be adequate.
If you still wish to proceed with ultra-thin layers (approximately 1 mm), we recommend using a high-quality resin specifically formulated for thin, detailed casting applications. Suitable options include:
- Art Pro – Transparent resin designed for artists, ideal for fine coatings and shallow pours.
- ICrystal – Crystal-clear epoxy resin with a low viscosity, formulated for high precision and thin coatings.
When working with such thin layers:
- Ensure the working environment is dust-free and temperature-controlled (ideally 20–25 °C).
- Use a level, sealed surface to prevent uneven spreading and absorption.
- Apply the resin in a single pour rather than multiple coats to reduce the risk of delamination.
Note that some users may prefer to apply a primer or seal layer first, especially when working on porous or absorbent substrates—this can help prevent pinholes and air bubbles.
Always consult the technical data sheet (TDS) for the resin in use, to verify suitability for your project thickness and curing times.
What resin should I use to restore and seal dry external wood?
- Deep Penetration: Designed to soak into porous or damaged wood fibres, consolidating the structure from within.
- External Use: Suitable for outdoor applications due to its excellent resistance to water and fluctuating weather conditions.
- Durable Protection: Strengthens deteriorated timber, creating a solid base that can be overcoated or painted once cured.
- Restoration Formula: Ideal for use on window frames, garden furniture, fences, and other external wooden structures showing signs of wear or rot.
- Ensure the wood is dry, clean, and free of dust or old coatings before application.
- Sand the surface to open the grain for better resin penetration.
- Apply in dry conditions, ideally above 10 °C, for optimal curing performance.
Swappable shoe logo using vinyl and ferromagnetic sheet: Which clear resin system is UV-resistant, flexible, waterproof and suitable for outdoor use?
- Flexibility: Able to withstand light bending without cracking or delaminating during daily use.
- UV resistance: Must resist yellowing and degradation for at least 5 years in outdoor conditions.
- Waterproofing and durability: Should offer a sealed coating that endures rain and repeated wear.
- Scratch resistance and doming capability (ideal for surface finishing).
- Excellent UV resistance — prevents yellowing and cracking over time.
- Semi-rigid yet flexible when cured, suitable for light bending and flex movement on footwear.
- Durable and waterproof, making it suitable for outdoor use and inclement weather.
The smallest kit size available is 200 grams, priced at £19.85 — ideal for testing and prototyping on a limited number of logo units. Bulk pricing and scaling for production:
To receive a volume-based price quote for larger batches, please provide your estimated volume consumption per production run or per number of units. This will allow us to generate pricing and packaging options suitable for scaling your application to commercial quantities.
How much resin is needed for a 50 × 70 cm tabletop, 5 cm thick, with embedded seashells and stones? Should I pour a thin layer first or place objects and pour all at once?
- Volume = 50 cm × 70 cm × 5 cm = 17,500 cm³
- Converted to litres: 17,500 cm³ = 17.5 litres
- Approximate weight: 17.5 litres × ~1.12 kg/litre (average epoxy density) ≈ 19.5 kg
- Pour a thin base layer (1–2 mm thick) first. This seals the surface of the backing board and helps reduce the risk of bubbles rising later from porous inclusions like seashells or small stones.
- Allow the base layer to cure for 20–24 hours until tack-free but still chemically reactive (not fully hardened).
- Precoat your decorative items (seashells, stones) in a small amount of mixed resin to seal any internal air and stabilise them before embedding. Let them sit briefly to allow air to escape.
- Place the precoated decorations into position after the base layer has cured.
- Pour the remaining quantity over the embedded elements in one or more layers, depending on the product’s maximum pouring depth per layer (check product specifications).
- Ensure the ambient temperature is stable (ideally 20–25 °C) and avoid humid conditions over 70% relative humidity.
- Use a heat gun or alcohol spray to remove surface bubbles carefully after each pour.
- Work in a dust-free environment to prevent contamination during curing.
Solution for binding small white stones in garden area to support furniture and prevent dirt penetration
- For coloured or cream stones, use a clear, UV-stable epoxy such as Trasparente for optimal brightness and long-term stability.
- For white stones, use our polyurethane binder Polirock, which prevents yellowing and maintains the clean white appearance even outdoors.
- Mix at approximately 3% resin by weight of the total stone mass. Stone size and type:
- Recommended aggregate size is 4–8 mm for optimal bonding and surface quality.
- White decorative gravel or quartz will retain a cleaner aesthetic with less visible staining.
- Use the formula: Stone required (kg) = 15 × Area (m²) × Thickness (cm).
- Example: For 10 m² at 2 cm depth: 15 × 10 × 2 = 300 kg of stone.
- Resin required = 3% of 300 kg = 9 kg of resin.
- Ensure sub-base (Type 1 MOT and granite dust) is well compacted and level.
- Dry mix the stones and resin thoroughly for uniform coating.
- Spread evenly over the prepared area at desired depth, then compact lightly but firmly.
- Allow to cure in dry conditions, ideally above 10 °C, for 24–48 hours depending on temperature and humidity.
- Holds loose stones in place to resist displacement from furniture or foot traffic.
- Minimises dirt and organic material infiltration between the stones, keeping white stones cleaner over time.
- Creates a water-resistant, low-maintenance outdoor surface.
Resin casted shifter knob for my car. Need high heat resistant clear casting resin available
- Heat resistance: Withstands temperatures up to 70 °C, making it suitable for most automotive interior environments, including summer heat inside a vehicle cabin.
- Clarity: High transparency ensures an excellent clear finish, ideal for aesthetic applications like custom gear knobs.
- Depth capacity: Formulated for castings over 2 cm thick, preventing overheating or yellowing during curing.
- Ensure ambient temperature during curing remains between 18–25 °C.
- Avoid exposure to direct sunlight during curing to prevent surface discolouration.
- Full mechanical and thermal resistance is achieved after 7–10 days of curing (post-cure period).
Can I use Trasparente or EpoxyTable for a 2×3 inch solid block? (e.g. 2x2x3 in = 250 g; 2x3x3 in = 300 g)
- EpoxyTable Five: Suitable for casting depths of up to 5 cm in a single pour. Use this for volumes where your cross-section does not exceed that depth.
- EpoxyTable Ten: Better suited for deeper castings up to 10 cm in a single pour. Ideal for blocks with substantial volume or thickness, such as 2×3×3 inches (approx. 7.6 cm depth).
- Ambient temperature: 20–25 °C
- Dust-free workstation with minimal vibration
- Avoid pouring in high humidity environments
EpoxyTable Five: Convert 9 kg to litres and confirm the correct mixing ratio
- Volume conversion: 9 kg of EpoxyTable Five is approximately equal to 8.2 litres. This is based on the product’s specific density.
- Density: Epoxy resins vary in density, but for EpoxyTable Five, the average density is used for conversion. Always refer to the individual product datasheet for precise density values if exact volume is critical.
Mixing ratio:
- The recommended mixing ratio for EpoxyTable Five is 100:55 by weight (i.e. 100 parts resin to 55 parts hardener).
- This is neither a 1:1 (50/50) nor a 2:1 (100% resin to 50% hardener) ratio. For best results, always weigh components accurately using a digital scale.
- Mixing by weight ensures a proper chemical reaction and optimal curing performance.
For full technical specifications and application guidelines, refer to the EpoxyTable Five product page.
I bought the wrong resin – Polyform. I’m making a round tabletop and need a top coat to protect against scratches, heat, and UV. What should I do?
- Art Pro — This resin is ideal for its superior transparency and UV resistance, making it suitable as a clear coating layer. Allow it to fully cure before applying any additional products. While initial hardness develops within 24–48 hours, Art Pro continues to catalyse internally for 3–5 days, during which time it becomes stronger and more stable.
- Heat Pro — Once the Art Pro layer is fully cured (ideally after 3–5 days), apply Heat Pro as a final top coat. This product provides enhanced resistance to high temperatures (up to 90–100 °C), scratches, and impacts, making it suitable for daily use with hot dishes and utensils.
Want to try products. Any samples for testing purposes? Try before big order. Available options and any costs involved?
- Trasparente — 160 g kit of transparent, non-toxic epoxy resin. Suitable for general-purpose resin casting and coating. Free shipping included.
- Epoxytable 5 — 700 g kit designed specifically for casting tables and deep resin pour applications. Offers high transparency and UV resistance.
- Art-Pro — 830 g kit of ultra-clear epoxy resin formulated for artists. Optimised for vivid colour rendering and brush-free finishes.
- Silicone rubber trial sizes — available in 250 g and 500 g packs. Suitable for mould-making and casting applications. Options may vary between soft and rigid silicones.
- These kits are sold at a discounted rate for testing purposes but are not free samples.
- Shipping costs may vary by product and delivery location — some items include free shipping.
- To view current prices and availability, please follow the product links above.
What is Be Flex used for, how do I apply it, and does it have UV resistance?
- Excellent scratch and abrasion resistance
- 100% UV resistant — ideal for outdoor use
- Protects from moisture and environmental factors
- Glossy and flexible finish once cured
- Mix 97 g of component A with 100 g of component B
- Stir thoroughly and allow the mixture to rest for 1 minute
- Pour onto the surface to a thickness of 2 millimetres
- Allow to cure for 6 hours
For best results, use the Be Flex resin system as directed.
What is the best resin for making a hard-wearing walking stick handle combining resin and wood?
- Hard-wearing surface: Once cured, EpoxyTable Five forms a tough, impact-resistant, and durable finish ideal for daily use items like walking stick handles.
- Thick casting capability: Allows casting up to 5 centimetres in a single pour, making it suitable for handle designs with complex shapes or embedded objects.
- Excellent wood adhesion: Bonds well with wooden elements if both are properly prepared and dried before pouring.
- Crystal-clear finish: Enhances the natural beauty of the wood while allowing for creative design choices such as coloured pigments or inclusions.
- UV resistance: Offers basic UV resistance for better long-term clarity (though for prolonged outdoor exposure, an additional UV-protective coating may be advisable).
- Ensure proper surface prep: the wood should be completely dry and free of oils or contaminants.
- Mix thoroughly by weight to maintain correct resin-to-hardener ratio (typically 100:45 by weight for EpoxyTable).
- Avoid moisture or excess heat during curing to minimise bubbles or yellowing.
9.7 cm high, 4 cm wide – which epoxy resin should I use?
- EpoxyTable Five – specifically designed for castings up to 5 centimetres thick. This is the ideal choice for a single pour of your dimensions.
- EpoxyTable Ten – suitable for castings up to 10 centimetres thick. This can also be used, though to optimise curing and reduce overheating risk, we recommend casting in two stages for narrow and tall moulds like this.
Is Heat Pro suitable for the top coat of a resin table? I heard it’s not hard — does it seal the project properly, or is it unsuitable as a protective coat?
- Heat resistance: Heat Pro resists high surface temperatures, making it ideal for table tops or surfaces exposed to hot cups and dishes.
- Anti-scratch and self-healing: Its soft-flexible surface helps minimise superficial scratches. Minor marks often self-level or can be removed with light polishing, maintaining a glossy finish over time.
- Glossy finish: The product creates a clear, high-gloss coat that enhances colours and patterns below, ideal for decorative and functional surfaces.
- Protective sealing: Although it is slightly softer than structural epoxy coatings, Heat Pro forms a durable sealing layer, protecting against wear, stains and physical contact.
- Apply over a fully cured base layer of epoxy or artwork.
- Ensure surface is clean and lightly sanded to promote adhesion.
- Allow full curing time as indicated in the product data sheet before subjecting to heat or use.
What is included in the ICreation resin kit?
- Epoxy resin
- Hardener (for mixing in the correct ratio)
- Nitrile gloves (to ensure skin protection)
- Mixing sticks (for thorough and homogeneous blending)
- Full instructions (detailing safety, preparation, mixing, and application)
Can I use Resinstone to seal and protect 24 m² of resin gravel applied with Trasparente?
-
Polirock – a two-component polyurethane binder specifically formulated for gravel-bound surfaces. It provides a durable, transparent protective layer:
- Mix components A and B at a 1:1 ratio by weight.
- Apply using a roller to distribute evenly across the resin gravel surface.
- Suitable for external substrates with medium foot traffic.
- Trasparente – if cost-effectiveness is a priority and further application using the same epoxy system is preferred, an additional layer of Trasparente epoxy resin can be applied to enhance the surface protection. Ensure the existing layer is fully cured and clean before overcoating.
How long should I wait before applying another layer of resin?
- The main catalysis of the previous layer will have occurred.
- The surface will be slightly tacky, allowing excellent chemical bonding with the new layer.
- This reduces the risk of visible transitions or air layer formation between coats.
- EpoxyTable Five – ideal for resin tables and deep casting projects.
- Art Pro – suitable for creative artwork and coatings.
Can I cast flowers in resin? What type of resin should I use?
- Use fully dried flowers only. Use methods such as air-drying, pressing, or silica gel desiccation before starting. Ensure there is absolutely no moisture remaining.
- If flowers are flat (for example, pressed flowers), use a crystal-clear resin such as Trasparente.
- If flowers are not flat and you want to embed them in deeper or larger castings (e.g. round moulds, blocks, coasters), use Epoxytable, which is specifically formulated for deep pours.
- Stabilise the flowers first by sealing them with a spray fixative or light coat of resin to reduce air release.
- Wait 12–24 hours after stabilising before casting. This allows any trapped air to escape and any sealing product to fully cure.
Need resin for acrylic coasters that can handle a hot cup. Heat Pro sounds ideal but says not compatible with acrylic — what can I use?
- First, apply a base layer (2–3 mm) of standard epoxy resin to create a barrier between the acrylic surface and the Heat Pro.
- We recommend using our basic transparent epoxy resin for this step. Allow this base layer to cure completely for at least 36 hours at room temperature (approximately 20–25 °C).
- After full curing, you can apply a top layer of Heat Pro. This provides enhanced resistance to temperature (brief contact up to approx. 120 °C), surface scratching, and wear — ideal for coasters that may come into contact with hot cups.
Resin for worktops: What is the best thick resin and how should it be applied?
- Art Pro is ideal for artistic and functional resin applications due to its high transparency and self-levelling properties.
- Always install temporary borders or edge dams around the perimeter of the surface to contain the resin during pouring.
- Pour depth should exceed 1.5 millimetres per layer to ensure optimal curing and even surface coverage. However, do not exceed the manufacturer’s maximum recommended depth per layer to avoid overheating.
What is the best resin for a final glossy touch, and are there options for polishing or small surfaces?
- Large surface, thick glossy finish (minimum 1.5 mm): Use Art Pro. This resin is ideal for artistic applications and provides a thick, even, high-gloss surface.
- If polishing is required after curing: Use the resin polishing kit to achieve a professional-grade mirror finish after the resin has fully hardened.
- Small surface or touch-up areas: Apply Heat Pro, which is a flexible, heat-resistant, anti-scratch top coat. This product is suitable for smaller applications and delivers a glossy protective finish.
Which resin should I use to coat kitchen pine worktops? Is Heat Pro suitable, and will it be food-safe?
- Best overall resin for worktops: We recommend Art Pro. It offers excellent transparency, durability, and a smooth self-levelling finish. It is also suitable for larger surfaces such as worktops.
- Food-safe option: If food contact is expected, use EpoxyFood, which is certified for direct food contact according to EU regulations. This is ideal for kitchen areas.
- Heat resistance: While Heat Pro resin offers higher temperature resistance (up to 200°C peak for short durations), it is not recommended for use on large horizontal surfaces like kitchen worktops due to increased risk of uneven curing and surface imperfections.
Thin sealing layer – can I apply less than 1 mm?
- Sealing applications:
A thin sealing layer under 1 mm is suitable. We recommend using Trasparente, which performs well in minimal thicknesses for surface sealing. - Self-levelling coatings:
For applications where a smooth, self-levelling surface is needed (such as tabletops or artworks), the resin layer should be at least 1.5 mm thick. In these cases, use Art Pro Deluxe to ensure consistent coverage and levelling performance.
Matt water-based paint on walls and ceiling; high-temperature lacquer on worktop—can I apply Heat Pro over these surfaces?
- Matt water-based paint (walls/ceiling): Water-based paints can vary in formulation. Apply a small test patch of Heat Pro in an inconspicuous area to check for any adverse reactions such as bubbling, discolouration, or poor adhesion.
- High-temperature lacquer (worktop): Even if labelled as heat-resistant, lacquer coatings may contain solvents or additives that interfere with Heat Pro’s bonding. A small-scale compatibility test is also strongly advised here.
What is the fastest epoxy resin available for demoulding and curing?
- Demoulding time: 5–6 hours (depending on ambient temperature and humidity)
- Full curing time: 12–24 hours
How can I use resin to cover a barrel?
- Apply the resin using a brush or a spatula, directly onto the surface of the barrel.
- Several thin layers are recommended for best results. There is no minimum thickness required per layer.
- Allow each layer to cure for at least 8–10 hours before applying the next one.
How can I make 2-inch deep resin plaques with a grey metallic finish?
- Use Epoxytable 5, a deep-pour epoxy resin specifically designed for castings up to 5 centimetres thick in a single pour.
-
If your plaque depth exceeds 5 centimetres, conduct two pours:
- Allow the first pour to partially cure until it reaches the gel stage (typically 6–8 hours at 20 °C), then apply the second layer.
- This ensures strong bonding between layers and prevents overheating or resin distortion.
- For a grey metallic finish, add a mica pigment such as Sahara to the resin mixture. Adjust the amount based on desired opacity and shimmer.
Need resin to fill holes in a table
- For holes less than 2 cm deep: Use Trasparente. This is a high-quality transparent epoxy resin suitable for shallow casting applications. It offers excellent clarity and self-levelling properties.
- For holes deeper than 2 cm: Use Epoxytable-5. This casting product is formulated for deeper pours, making it ideal for large fills in wooden tables and other furniture projects.
What binder and mixing ratio should I use for stone, pebble, grit, or gravel resin surfaces?
- For creamy or coloured finishes, use our Epoxy Binder at a mix ratio of 100:60 (resin:hardener). More information and purchase link: https://is.gd/66y5Dj.
- For white or light-coloured stones, we recommend using Polirock, a two-component polyurethane binder. Mixing ratio is 1:1 by weight.
- General resin-to-stone ratio is 3% resin by weight of stones. For example, for 100 kg of stones, use 3 kg of resin binder.
- To calculate how much stone you need:
Stone quantity (kg) = 15 × Area (m²) × Thickness (cm) - Recommended aggregate size (grit): 4–8 mm
Can I use your resin on air-dry clay to make a food-safe fruit bowl? Is it safe and compatible?
- Recommended product: EpoxyFood
- Food safety: Certified food-safe when mixed correctly and used without any pigments or additives
- Mixing ratio: 100 parts resin to 55 parts hardener by weight (100:55)
- Ensure the air-dry clay is completely dry and moisture-free before applying the resin. Any retained moisture may affect resin adhesion or cause surface defects.
- The resin is suitable for contact with cold or room-temperature food. It is not tested or rated for hot items or high-temperature use.
How to get a matte resin surface?
- Allow the resin to cure fully, as per the product’s specified curing time.
- Once cured, begin sanding the surface using a fine-grit sandpaper. Start with 800 grit and progress up to 2000 grit as needed.
- Sanding diffuses the glossy surface, creating a smooth, elegant matte effect.
- Sand with water (wet sanding) to reduce dust and achieve an even finer result.
Which resin is best for embedding painted pebbles in an outdoor school path, and is a concrete base necessary?
- Base preparation:
- If the existing ground is natural soil – minimum 2 centimetres thickness of well-compacted decorative stones or gravel is required.
- For best results and to increase stability, we recommend constructing a concrete base first. This will provide a level, non-flexing surface, ensuring the epoxy resin cures uniformly and lasts longer under foot traffic.
- Resin selection:
The Epoxy Binder is UV-resistant, clear, and specially formulated to bind coloured grits and pebbles without discolouration or degradation in outdoor environments. - Need help estimating materials?
If you can provide the total dimensions of the path (length, width, and depth), we can calculate the exact quantity of pebbles and resin required for your project. Please get in touch with us for a tailored estimate.
Q: What’s the difference between the Small Kit and Mega Kit for sanding and polishing a memorial flower tabletop?
- Small Kit:
- Polishing Cream – 250 ml
- Sanding pads – 150 mm diameter, one pad per grit from 360 to 4000 grit
- Protective gloves
- Instructions for use
- Mega Kit:
- Polishing Cream – 500 ml
- Sanding pads – 150 mm diameter, one pad per grit from 360 to 4000 grit
- 2× 150 mm Polishing Sponges
- Protective gloves
- Instructions for use
- Begin sanding with mid-range grits (P600 to P1500) to remove surface imperfections and proud edges.
- Use the polishing sponge or pad with the polishing cream—avoid using only cloths for this step.
- Work in gradual sections to ensure even coverage and finish.
- Complete the process with a final polish using one of the included polishing sponges.
Can epoxy resin be applied using a spray gun?
- Mix the resin and hardener according to the standard ratio specified for the product.
- Add 5–10% epoxy-compatible thinner to reduce viscosity and allow for smooth spraying.
- Mix thoroughly to ensure even consistency.
- Spray application may result in faster curing due to increased air contact—this can affect working time.
- Always conduct a preliminary test on a small surface to confirm compatibility with your spray equipment and desired finish.
- Work in a well-ventilated area and wear appropriate personal protective equipment (PPE), including a respirator rated for solvent vapours.
Colouring & Pigments
Can I use the Colourfun Deluxe range to achieve dark colours in UV resin?
- Start with a small amount of pigment and gradually increase until you achieve the desired opacity and shade.
- Mix thoroughly to ensure even colour distribution in the resin.
- Do not exceed the recommended pigment-to-resin ratio (typically 5% by weight) to maintain proper curing properties.
Painting hull of Mirror dinghy. Correct ratio of pigment to resin to achieve solid opaque True Red (Colourfun)?
- Use Colourfun high-density colour pastes, which are highly concentrated and specifically formulated for epoxy resin applications.
- The recommended dosage is no more than 5% of pigment relative to the total weight of the resin and hardener combined. For example, for 100 grams of mixed resin, add a maximum of 5 grams of pigment.
- A few drops (approximately 1–3% by weight) are often sufficient to achieve a solid, opaque result, especially with strong colours like True Red.
- Test a small batch before committing to large areas.
- Apply on a clean, abraded surface for maximum adhesion on marine applications.
- Ensure temperature conditions are within the resin’s optimal working range (usually 18–25 °C) for even curing and colour development.
What does the Iridron Rose Gold pigment contain?
- Gold pigment
- Silver pigment
- Copper (rame) pigment
- Pearlescent additives
Cremation jewellery – which resin, pigment and tools for using ashes in silver jewellery?
- If the casting is under 2 cm thick: we recommend using Trasparente. This epoxy resin offers optimal clarity and low viscosity, ideal for fine jewellery work with ashes embedded in bezels, pendants, or rings.
- If the casting exceeds 2 cm thickness: use Epoxytable. This product is suitable for thicker pours due to its lower exothermic reaction and slower curing time, reducing shrinkage and avoiding overheating.
- Use ResinPro’s compatible transparent or opaque pigments. Choose transparent dyes for a glass-like effect or pearlescent powders for a shimmering finish.
- Avoid water-based or incompatible dyes, as these can affect resin curing and clarity.
- Silicone mixing cups and spatulas for accurate mixing
- Precision scales for correct resin-to-hardener ratio
- Disposable pipettes or toothpicks for placing ashes delicately into the resin
- Micro torch or heat gun to remove surface bubbles
- Latex or nitrile gloves and protective mask for safe handling
What is the best type of colourant for tinted resin?
- Pinata alcohol inks – These are vibrant, fast-drying inks ideal for highly pigmented and transparent effects. They disperse well in resin and are especially useful for creating abstract or explosion effects.
- Magic Crystal Colours – Specifically formulated for epoxy resin, these colourants provide both transparent and semi-opaque finishes depending on the dosage. They offer a highly stable pigment dispersion and can be used in casting, coating, or creative artwork applications.
Can I use a marine pigment set with UV resin to create a sea scene?
- Art Pro – A transparent epoxy resin ideal for resin art, with excellent clarity and self-levelling properties.
- Art Pro Deluxe – A high-performance version of Art Pro, offering enhanced UV resistance and a more durable finish.
Moulds & Tools
Need any equipment for pads polish?
- Rotary Polisher: This is the ideal tool for achieving a professional finish when polishing large or advanced epoxy resin surfaces.
- Hand Polishing Pad Holder: Suitable for use with our 150 mm polishing pads. This is a great option for manual or small-area polishing tasks.
- Polishing Kit: Includes all necessary components for resin surface polishing, offering a complete solution for both beginners and advanced users.
Troubleshooting & Defects
Heat Pro issues – bubbles appearing on the top surface
- Surface preparation: Always apply a clear epoxy resin layer underneath the Heat Pro layer. This helps to seal the surface and prevent trapped air or bubbles from rising into the Heat Pro layer.
- Maximum application size: Heat Pro is designed for small projects, up to 0.25 m². Applying it over a larger area can lead to uneven curing and increase the risk of surface defects, including bubbles.
- Material compatibility: Do not use Heat Pro over acrylic surfaces. Acrylics are not compatible and can cause adhesion or curing problems that result in bubbling.
Worktop yellowed. Gets minimal sunlight. Have guarantee yellowing?
- Indirect ultraviolet (UV) exposure, including artificial lighting (e.g. fluorescent or LED lights that emit UV wavelengths).
- Chemical exposure or cleaning products not compatible with epoxy surfaces.
- Heat build-up or poor ventilation around the application area.
- Yellowing caused by UV exposure or ageing is typically not covered under guarantee, as it is a known limitation of polymer-based materials.
- Guarantees apply only to manufacturing defects under appropriate use conditions.
- Use UV-filtering window films or blinds to limit UV exposure indoors.
- Avoid harsh chemical cleaners—use only resin-safe, pH-neutral cleaning agents.
- Maintain ambient conditions within manufacturer guidelines (typically 18–25 °C, low humidity).
Why does high humidity cause a matt film on my resin, and how can I prevent it?
- Wait for a dry day with low humidity. Excess moisture in the air can affect surface finish.
- Thoroughly mix Parts A and B, ensuring you scrape the sides and bottom of the mixing container during stirring.
- Allow the mixed resin to sit in the mixing cup undisturbed for 5–10 minutes. Monitor the temperature of the cup: it should become warm to the touch (not boiling hot). This indicates that polymerisation has begun and the resin is pre-catalysed.
- Apply the resin immediately after this point.
Why are my resin coasters cloudy after using Epoxy Polish?
- Use a rotary polisher or a compatible polishing pad for more effective results. These tools help to evenly spread and activate the polish by creating the required heat and pressure.
- Alternatively, use the Hand Polishing Pad Holder designed for manual application. It allows better control and pressure compared to a cloth.
- Apply the Epoxy Polish in circular motions using light, consistent pressure until the surface begins to shine and the cloudiness disappears.
- For optimal gloss and surface finish, consider using the Polishing Kit, which includes the appropriate compounds and accessories for polished epoxy resin projects.
Tried to use your Polish cream with cloth – no success. Am I doing something wrong? Do I initially put on with a cloth or use the pad, is there a length of time the polisher should sit before buffing up?
- Start with a coarser grit pad and progressively move to finer polishing grades to achieve a smooth and flawless surface.
- Do not let the polish sit before buffing. It is best to begin working it into the surface immediately after application.
- For the final polishing stage, use a microfibre or polishing sponge to enhance surface clarity and remove any remaining haze.
Trasparente, poured 160 g into the cup, after 15 minutes it’s overheated. Why?
- Mass effect: Epoxy resins generate heat as they cure. When a large volume (such as 160 g) remains concentrated in one place, the heat cannot dissipate easily, leading to rapid temperature rise and potential overheating.
- Time delay: Leaving the mixed resin in the cup for 10–15 minutes before pouring or working can significantly accelerate the curing reaction and increase the risk of overheating.
- Ambient conditions: A warm working environment or direct exposure to heat sources (such as sunlight, space heaters, or heated surfaces) can also contribute to faster curing and heat buildup.
- Tools used: Using a heat gun or hot water bath to remove bubbles can inadvertently raise the resin’s temperature and speed up the curing process.
- For longer working time, divide the mixed epoxy into several smaller cups immediately after mixing. This helps reduce the localised mass and slows down the exothermic reaction.
- Keep the working area cool and shaded to avoid accelerating the cure time.
- Avoid long idle times between mixing and pouring, especially with medium to large quantities.
Safety & Compliance
What is food-safe certification for epoxy resin?
- The resin must be correctly mixed and fully cured to be compliant.
- No dyes, additives, or other modifications may be added to the resin.
- The certification applies only to applications involving contact with cold snacks and non-alcoholic beverages—hot foods, alcoholic drinks, and acidic items may compromise the surface or transfer substances.
Policies & Returns
How do I return an unopened product?
- The product must be returned in its original, sealed packaging and in unchanged condition.
- Returns are accepted within 14 days of delivery.
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g. incorrect or damaged item).
3J Lake Enterprise Park
Doncaster
DN3 1QR
United Kingdom To initiate a return or for any related enquiries, please contact us at: Email: in**@******ro.eu
Phone: 07596 850968 We recommend using a tracked delivery service to ensure safe return of the product. Refunds will be processed once the returned item has been received and inspected.
General
Do you have any discounts?
- Loyalty Programme: Earn 1 resin-coin for every £1 spent. Once you collect 500 resin-coins, you receive a £5.00 discount voucher. These coins can be redeemed on a wide range of products.
- Welcome Discount: New customers can enjoy 5% off their first order by using the code First at checkout.
- Seasonal Sales: We regularly run promotions and seasonal sales—keep an eye on our website or subscribe to our newsletter for updates.
Google